Unit 1 Reception
Good afternoon, everyone. It’s my honor to have the chance talking about my teaching ideas. My topic --Reception is taken from Unit 1 in Oral Business English.
It includes the following six parts:
1. The analysis of the students
2. The analysis of the teaching material
3. the analysis of the teaching methods
4. The analysis of the teaching aids
5. The analysis of the teaching procedures
6. Blackboard design
I. The analysis of the students:
The students in grade07 have mastered certain oral English expressions and dialogue skills. But they are still lack of
II. The analysis of the Teaching material
1. The analysis of the Textbook:
The purpose of Oral business English is designed for the college students to improve their oral English and business knowledge in different stimulant business situations. The whole textbook contains 12 units, each unit is combined by Model dialogues, Students dialogues, Basics Passage, Video clip and Recording Exercises. The core of the unit is the model dialogues, while the students’ dialogues are always assigned as the homework. The other parts are the supplementary self-study material.
2. The analysis of the unit:
The main purpose of this unit is to make Ss be familiar with the expressions of reception, including picking up the customers at air ports, helping the customers to check –in, ordering dishes and introducing companies.
3. The Teaching aims
1) Knowledge aims:
Master some expressions about salutation, dish ordering and company’s introduction points.
2) Ability aim:
Improve the Ss oral reception English
3) Emotional aim:
Train the Ss’ ability of working in pairs
4. The Teaching Key points:
1) Get the Ss be familiar with the business reception work
2) Get the Ss to use the related useful expressions fluently
III. The analysis of the Teaching methods:
As the students have already mastered a certain useful expressions but cannot use them fluently, meanwhile they are lack of ideas about business reception work; I adopt stimulant situation performance method, discussion method and practice method in my teaching.
First, the stimulant situation performance can arouse Ss’ interest and help them to recall the related useful expressions.
Second, discussion method can help them get to know the points of business reception work.
Third, practice method can deepen the Ss’ impression of the useful expressions.
IV. The analysis of the Teaching Aids
1) The multimedia CD
2) Blackboard
V. The analysis of the teaching procedures:
Step 1. Greeting and Lead-in(3m’)
1. Greet the whole class as usual. (1m’)
2. Introduce the situations and ask the Ss to imagine the related scene. (2m’)
Step 2: Stimulant situation performance and discussion :(24m’)
1. Ask a group of Ss to act situation1 .(2~3m’)
2. Let the Ss point out the shortages of the performance.(2m’)
3. List the useful expressions on the blackboard.(3m’)
4. Repeat the former 3steps in learning situation2 & situation 3.(16m’)
Step 3: Learning the model dialogues by watching the multimedia CD. (12m’)
Step 4: Summary.(3m’)
1. Make a conclusion about this unit. (2m’)
2. Ask the Ss to look through the students’ dialogue and prepare for the related situation performances in the next class. (1m’)
VI. Blackboard design:
1. Characters: a. Mr. Rodger, a new customer
b. Ms. Wang, the sales manager of ABC company
c. The receptionist of the Hotel
d. The waitress of the restaurant
e. Other colleagues of Ms. Wang
2. Situations: a. At the airport and check-in
b. At the restaurant
c. At ABC company
3. Useful Expressions:
Thank you for taking all the trouble of coming to meet me at the airport.
Let me help you with your luggage.
I can manage./Very kind of you.
How’s your trip?
May I have your name card?
Made a reservation for...
Order
I have an appointment with…
be expecting you.
Company’s background
Thanks you for your time and your interest in …
